Scope your job

Microsoft Word & PowerPoint specialist · Australia

Documents that behave.

I build functional MS Word and PowerPoint templates, rescue documents that have gone wrong, and convert InDesign and PDF files into something your team can actually edit. Thirty-five years of it. You deal with me, start to finish.

→ Scope your job See what I do

At a glance

  • 35years working in and around business documents
  • 2019freelancing full-time, with a repeat client base
  • 3countries served — Australia, New Zealand, Canada
  • 1person on your job. No account manager, no queue
Quote before I start Confidential — NDAs welcome Australian owned, ABN 88 276 603 416 Files back editable

What I do

Three kinds of problem, and the audio pile in your bottom drawer.

01 — Templates

Templates built on your brand

Word, PowerPoint and Excel templates your whole team can use without a training day — so every document that leaves the building looks like it came from the same place.

  • Heading and body styles that actually work
  • Hierarchical numbering that renumbers itself
  • Automatic contents, headers, footers, page numbers
  • Cover pages, tables and content blocks ready to drop in
  • Short in-document notes so nobody has to guess

For businesses rebranding, new ventures, and teams where every document looks different.

02 — Formatting & rescue

Documents that stopped cooperating

The report due Friday that has gone feral. Send it over and I'll set it right — structure, styles, numbering, tables, the lot.

  • Reports, submissions, tenders, bids and proposals
  • Policies, procedures, manuals and fact sheets
  • Long documents — books, theses, handbooks
  • Resumes, cover letters, flyers and brochures
  • Mail merge, forms and PDF conversions

For anyone who is happy with the content and unhappy with the presentation.

03 — Conversions

InDesign and PDF into files you can edit

Your designer built something beautiful you can't touch. I rebuild it in Word, PowerPoint or Excel so it still matches the brand guidelines — and so you can edit it yourself, forever.

  • InDesign layouts rebuilt as working Office files
  • PDF to Word, PowerPoint or Excel
  • Brand guidelines applied and held
  • Existing document libraries brought onto one template

For marketing teams mid-rebrand, and designers who need an Office deliverable.

04 — Transcription

Audio in, typed and formatted out

Board minutes, interviews, meetings, lectures and voice recordings. Send the files and get back a clean, structured document — not a wall of text.

  • Speaker labels, timestamps and headings where you need them
  • Verbatim, or tidied up so it reads properly
  • Delivered in your own template, not a plain text dump
  • Common audio and video formats, or a link if the file is large

Scope your job

Not sure what you're actually asking for? Three questions.

Answer these and you'll get the right name for the job, a realistic turnaround, and a written brief you can send me. Nothing is submitted anywhere until you press the button.

Q1What have you got right now?

Q2What do you need back?

Q3When do you need it?

Your brief will build itself here as you answer.
Answer all three to unlock it.

This job is

—

—

Typical turnaround
—
Send me
—
→ Email this to Janelle

Turnaround depends on length and how busy the week is — I'll confirm a quoted price and a date before any work starts.

How it works

Four steps, and only one of them is yours.

Step 01

Send the file

Email it, or send a link if it's large. Tell me the deadline and anything the document has to comply with.

Step 02

Quoted price first

You receive a quoted price and date before I start. Clear communication along the way.

Step 03

I do the work

You get on with yours. If I hit something that needs a decision, I'll ask once and keep moving.

Step 04

Handover

Editable files back, plus a short plain-English note on how the template works — so your team can use it and not break it.

→ Send me a file ☏ 0407 491 628

Client feedback

Legal teams, defence contractors, design studios and schools.

Janelle has become an integral part of our small in-house legal team. A thorough, professional and accurate review of our precedents to align them with our branding, correcting layout and clause cross-links at the same time. She is now indispensable.

Jacqueline Browning

Senior Legal Counsel · Quintessential

Very responsive, excellent work ethic, and she knows her stuff. Word templates, formatting reports, fixing corrupted documents. We have been very pleased with her work.

Peter Damen

Principal Consultant & MD · LEVEL5DESIGN

Military and aviation manual formatting and scripting for over two years. Prompt, highly accurate and high quality, under some very tight deadlines. We recommend Janelle without hesitation.

David Manzi

Director · Safe Defence Pty Ltd (Poseidon)

I wasn't able to give her an extensive brief, but she created what I needed with very little input from me. Responsive and a pleasure to deal with.

Kate Pickworth

Creative Director · KommuniKate

Janelle took the problem off me and solved it promptly. I can still edit the document as we work towards the final version, and I haven't managed to break it yet.

Glenn Robinson

AIMS · Sunshine Coast, QLD

I was after a Microsoft Office expert, and I hit the jackpot. She turned documents around quickly, solved problems, and worked well with our team.

Prue Myers

FleetPartners

Multiple editable templates for our school as part of a rebrand. Efficient, easy to communicate with, and the work came in under budget.

Joanne Cardone

East Adelaide School

Twelve thousand kilometres apart and over a weekend, the work came back perfectly in 36 hours.

Fred Welter

NWG Assets Ltd · Canada

About Janelle

One person, on your job, from the first email to the last file.

Janelle McCosker, document specialist

Janelle McCosker · Document specialist

I've spent thirty-five years around business documents — in trades, insurance, education and corporate offices — and since 2019 I've done it for myself, full-time, for a client base that keeps coming back.

What I'm actually good at is the invisible part. Anyone can change a font. Building a document so that the numbering holds, the contents page updates itself, the table doesn't shatter when someone pastes into it, and a new starter can pick it up on day one — that's the job.

You won't be handed to an account manager or an offshore team. Your files aren't shared with anyone, and I'm happy to sign an NDA before you send a thing.

  • QualifiedAdvanced Diploma in Business · Post Graduate Certificate in Business (Marketing) · Diploma of Management
  • SectorsLegal, defence and aviation, education, insurance, trades and construction, marine, design, corporate
  • BasedAustralia, working with clients in Australia, New Zealand and Canada
  • ToolsMicrosoft Word, PowerPoint and Excel

On Instagram

Word tips and quick fixes, in short videos.

Follow along, or message me there if something in Word is driving you up the wall.

@ documentsthatbehave

Questions

The things people ask before the first email.

What does it cost?
Every job is quoted once I've seen the file, so you know the number before anything starts. Pricing depends on length, complexity and how much structure the document already has — a tidy 20-page report is a very different job to a 200-page manual built out of manual line breaks.
How fast can you turn it around?
Tell me your deadline and I'll tell you honestly whether I can hit it. Small formatting jobs are often same or next day; a full template set takes longer because it's worth getting right. One client in Canada sent a document over on a Friday and had it back inside 36 hours — that's not a promise, but it's not unusual either.
Is my document confidential?
Yes. Files aren't shared, subcontracted or used as portfolio samples, and I'm happy to sign your NDA or confidentiality agreement before you send anything. A lot of what I work on is commercially sensitive — board papers, tenders, policies, legal documents.
My designer built it in InDesign. Can you make it work in Word?
That's one of my specialties. I rebuild the layout as a genuine Word, PowerPoint or Excel file that follows the brand guidelines and behaves like a proper Office document — so your team can produce on-brand material themselves without going back to the designer every time.
Can my team still edit what you build?
That's the entire point. You get editable source files, not a locked PDF, plus a short plain-English note explaining how the template is put together. Templates are built to be used by normal people under deadline pressure, not by Word experts.
Do you work with clients outside Australia?
Regularly. Current and past clients include businesses in New Zealand and Canada. Time zones haven't been a problem — most jobs run over email and I work to your deadline, not mine.
Do you write the content as well?
My focus is structure, formatting and presentation — making your words look and behave the way they should. I'll flag obvious typos and inconsistencies as I go, and light proofreading can be included if you ask for it up front.

Get in touch

Send the file. I'll tell you what it needs.

No form to fill in and no discovery call. Email the document — or a description of the one you wish you had — along with your deadline, and you'll get a quoted price and a date back.

→ Email Janelle Build a brief first